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Forum Discussion
Azurtri
Mar 08, 2021Aspirant
Internet issues with Netgear XR500
I started having an issue this weekend with my Netgear XR500 router. The issue is that it seems like the router is constantly dropping connection or something. I have a fiber connection that is 1 gig...
Azurtri
Mar 09, 2021Aspirant
I am running V2.3.2.114, I did run an update after hard resetting so not sure what it started as but started having the issue Friday. Small update, I decided to try my PC on wireless just to see if anything with the ethernet ports could be causing this. Wireless solved the issue as well so it is something stemming from the ports on the router. I did try multiple ports and I cleared the ethernet cable as the same cable direct to my ONT was fine. Any thing I could do to try and fix the ethernet ports or am I best off staying wireless at this point? I do take a speed hit but worth it if it fixes the lag.
Netduma-Fraser
Mar 09, 2021NetDuma Partner
I would recommend upgrading to this latest beta firmware which includes fixes for disconnects, then do a factory reset and see if it is more stable https://www.dropbox.com/s/4mwe5sx81gsc129/XR500-V2.3.2.114-DumaOS3.0.203.img?dl=0