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Forum Discussion

Pablo_Chirinos's avatar
Pablo_Chirinos
Initiate
Nov 17, 2018

Invalid Serial Number for plex and amazon cloud

Hi, just wondering how to get my compliment Plex pass with the purchase of my new nighthawk xr700. When clicking on the "click here" I get invalid serial number. Thanks in advance
Netduma-Fraser's avatar
Netduma-Fraser
NetDuma Partner
Nov 18, 2018
Hi Pablo, if the router is completely new (if bought second hand it may have been used), then I would recommend contacting Netgear support directly as they'd need to generate a new number for you to use.
  • Pablo_Chirinos's avatar
    Pablo_Chirinos
    Initiate
    Nov 18, 2018
    Its new... Thank u