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Forum Discussion
DavidI1a
Dec 10, 2022Aspirant
Issue with IP Assignment after Brownout on my XR700
Hello All, Hoping someone will be able to help me out. I have been having an issue with my router for about the past year or so where when there is a brief interruption to the power (say less then ...
plemans
Dec 10, 2022Guru - Experienced User
What modem/gateway is the router connected to?
We see that sometimes when the router boots up faster than the modem and doesn't pull an IP address from the modem for a while.
Usually it just takes powering them both off for a bit then the modem on for a couple minutes then powering the router on.
DavidI1a
Dec 10, 2022Aspirant
Hi plemans,
I have it connected to a Sagemcom Broadband Router (Provided by my ISP) but I have disabled all its Wifi as i am only using it a 4G backup for when the Fiber connection goes down and as a modem.
Kind regards,
David
- plemansDec 10, 2022Guru - Experienced User
So that just makes it more complicated.
1. what actual router is it?
2. you also have fibre, so modem/gatway does that have?
3. Is the xr700 connected to both or how do you have that setup?
- DavidI1aDec 11, 2022AspirantHey plemans,
Yeah we have a weird setup in Aus the fiber connection comes in over copper (fiber to the curb) and comes into a modem which is then connected to the ISP’s router for user creds then it is connected my the XR700.
It is a sagemcom gateway fast
And the XR700 is just connected to the sagemcom- Netduma-FraserDec 11, 2022NetDuma PartnerAs it is a gateway, set the IP it gives the XR as static/reserved and see if that works.
- Netduma-FraserDec 10, 2022NetDuma PartnerWhen it happens again, reboot the modem, wait 2 minutes then reboot the XR, wait 2 minutes and see if it connects right away. Some modems/routers are picky about the boot order
- DavidI1aDec 11, 2022AspirantThanks Fraser just tried that as we had another power outage and no joy.
The XR700 came back up but still half the devices will not connect also my computer which is cabled in was being issued a very random IP from the router so it was unable to connect but after another reboot that sorted it. But wifi still having issues.