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DavidI1a's avatar
DavidI1a
Aspirant
Dec 10, 2022

Issue with IP Assignment after Brownout on my XR700

Hello All, Hoping someone will be able to help me out. I have been having an issue with my router for about the past year or so where when there is a brief interruption to the power (say less then ...
Troubleshooting
DavidI1a's avatar
DavidI1a
Aspirant
Dec 10, 2022

Hi plemans,

I have it connected to a Sagemcom Broadband Router (Provided by my ISP)  but I  have disabled all its Wifi as i am only using it a 4G backup for when the Fiber connection goes down and as a modem.

Kind regards,

David

plemans's avatar
plemans
Guru - Experienced User
Dec 10, 2022

So that just makes it more complicated. 

1. what actual router is it? 

2. you also have fibre, so modem/gatway does that have?

3. Is the xr700 connected to both or how do you have that setup? 

  • DavidI1a's avatar
    DavidI1a
    Aspirant
    Dec 11, 2022
    Hey plemans,

    Yeah we have a weird setup in Aus the fiber connection comes in over copper (fiber to the curb) and comes into a modem which is then connected to the ISP’s router for user creds then it is connected my the XR700.

    It is a sagemcom gateway fast

    And the XR700 is just connected to the sagemcom
    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      Dec 11, 2022
      As it is a gateway, set the IP it gives the XR as static/reserved and see if that works.
    • plemans's avatar
      plemans
      Guru - Experienced User
      Dec 11, 2022

      The sagemcom is a modem/router combo device. do you have the XR's IP address set in the sagemcom's DMZ?

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Dec 11, 2022

      DavidI1a 

      Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.