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Forum Discussion
Goretech
Apr 22, 2018Guide
Issues with certain TVs / tv devices needing to goto check network status before it gets internet
A couple weeks ago I replaced my Nighthawk R7000 with the Nighthawk XR500. At first I had disconnect issues but those are resolved I believe. The main issue I am having now is certain devices wh...
- Apr 25, 2018
I got a Linksys wrt32x and since I have a killer nic in my gaming PC, it is great. It fixed my tv issue too. Its 33% off right now, so saved a $100 too.
Goretech
Apr 25, 2018Guide
After testing the TV with no quick power settings on, and changing the ethernet cable, and updating software/firmware, it is still an issue. I even hooked my old router back up without changing anything else and it works fine.
Furthermore, I tried to use my Brother allinone today to scan (it prints fine), and it can't connect to the scanner. When looking at Network Map in DumaOS it says printer is offline even though I can print to it.
One should not have all these issues, so I am taking it back today. I gave it a good try I think but I've spent to much time on something that should just work.
Netduma-Fraser
Apr 25, 2018NetDuma Partner
I would advise holding off on returning it so soon - I'm sure you have at least another week left to return it and you've only tried one suggestion.
I would highly recommend logging in here: http://support.netgear.com/ and contacting Netgear's 24/7 support line and they should be able to help you. If not then they can escalate it to the Development team to be worked on/fixed.
I would highly recommend logging in here: http://support.netgear.com/ and contacting Netgear's 24/7 support line and they should be able to help you. If not then they can escalate it to the Development team to be worked on/fixed.