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Forum Discussion
Jeff321
Mar 22, 2018Aspirant
Issues with Hearthstone disconnections on iPad Air 2
Hi, This has happened multiple times now since I got this router. I never had a problem with my old router. When playing Hearthstone on my iPad Air 2 connected to the WiFi, randomly every sever...
Netduma-Fraser
Mar 26, 2018NetDuma Partner
I would suggest trying it just to troubleshoot, you can always disable it again.
Do you have your iPad selected on the Geo-Filter? If so change to Spectating Mode or remove it, does that resolve the issue?
Do you have your iPad selected on the Geo-Filter? If so change to Spectating Mode or remove it, does that resolve the issue?
Jeff321
Mar 26, 2018Aspirant
I have not used the Geo Filter at all. No devices are added to it.
- Netduma-FraserMar 26, 2018NetDuma PartnerJust to confirm, I am assuming you have Smart Connect disabled? With Beamforming & MU-MIMO enabled in Advanced Wireless Settings?
- Jeff321Mar 26, 2018Aspirant
All of that is correct. Took me a few minutes to find the Smart Connect setting -- but yes, it is grayed out and disabled because my 2.4ghz radio is off.
I am willing to try the 2.4ghz on my iPad to see if that works better in Hearthstone, can't right this moment though.
- Netduma-FraserMar 26, 2018NetDuma PartnerOkay do let us know. I can't think of any specific reason you'd be experiencing it that often. I'd use a WiFi analyser as well and see if there is any congestion on the channel you were using and change it if needed.