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Forum Discussion
JeremyFenn
Apr 14, 2020Guide
Issues with XR700 after a few days uptime
I posted this in the NetDuma website as well. I'm having issues after a few days of uptime on the router (XR700). Here is the link with pictures of the issues. https://forum.netduma.com/topic/297...
PCLLC-JFenn
Apr 22, 2020Tutor
No this new FW did not fix the issue. I updated the FW, did a hard 60 sec reset and configured manually (not from file). I opened up the admin GUI and get "This R-App is not loaded yet, please try again in a minute." on the dashboard after a short period of time. The issue doesn't go away and the messages keep coming back (the apps just don't re-start themselves) Same issues as before after a short test (going through the admin GUI and testing wireless bands). A reboot of the unit does allievate some issues (Apps not Wireless). It's a shame really, this router used to be pretty solid. What's going on?
Netduma-Fraser
Apr 22, 2020NetDuma Partner
That's very odd as it has worked for most people. I noticed in your pictures you're using IE/Edge, could you try Google Chrome please and see if it works there?
- JeremyFennApr 22, 2020Guide
Screenshot of it still being poop in Chrome. I was thinking I'm pretty sure if an app doesn't work in MSE it wouldn't work in Chrome as the app isn't loaded (or responding). That's not a browser issue that's a issue within the OS on the router. Also the browser wouldn't have anything to do with WiFi issues. Here's another screenshot for you in Chrome though if that helps ease your mind. These are expensive routers, this FW issue(s) shouldn't happen for a $500 piece of routing equipment.
- Netduma-FraserApr 22, 2020NetDuma PartnerCould you take a screenshot of the System Information page please if it loads and also on that page in the Rapp panel options change the number of retries to 5 then reboot the router. Do you have any Nintendo Switches connected to the router?
- JeremyFennApr 22, 2020Guide
Yes we have a Nintendo Switch. We have a PS4 Pro, Xbox One, Nintendo Switch, Nintendo 3DS's (2), tablets, PC's, Laptops, Phones, Roku's, IP Cameras, etc.