I have been running the XR300 since January and have been having no end of speed issues. Firstly set up router (fixed ip address) and needed settings speed down dropped to 80ish Mb. After call to support, factory resets, rolling back firmware etc etc. they said replace for new. Returned and got 2nd one - basically did the same thing but I discovered that if I turned wifi off and then back on again (from gui not button on box) then it would go back to proper speeds.Now a few months the speed has dropped again back to 80/100 Mb ish down. Trying the wifi off / on no longer gets the speed back.This is very poor and makes it's a pointless device.An expensive paper weight.Maybe it does not like the amount of devices attached and it's getting confused. It's a shame as I have been a fan of netgear for years and "upgraded" (may not be the right word) from an older netgear router because despite that one working flawlessly if just could not do more than 250Mb ish throughput.I have tried loads of tweaks and nothing appears to help, Arrrrrrrgh!Not fit for purpose, sadly

The setup wizards and router will always use 192.168.1.1 for the LAN side. The router will get what ever IP address is given to it for the WAN side. The setup wizard is meant for you to set up the router initially and complete it. If you desire to change the LAN side IP address, you can do this after the setup wizard completes. It would be good to know if the setup wizard sees the higher speeds or not. If there slow as what you describe, then you'll need to contact NG support about this as suggested. karloc wrote:I have NOT run the setup wizard because there is no way for a wizzard to know what IP address I want it to use.I have however come accross reference to the XR300 not being able to cope if you change the SSID and in particularly changing the network key. As issues have hinted more and more that the wifi is the route of the issue, So I have changed the SSID and network key back to default (not sure what the guest default was). And I have disabled both the 2.4GHz and 5GHz radios and rebooted the system. This has now put the speeds to where it should be - finally. As long as I dont ever use the wifi.BUT as wifi is a big "sales" point of this router it is very very bad that a router at this price point just can't manage decent WAN speed with wifi turned on. I have always been a fan of netgear products but time to start looking at other makes from now on.Had to smile to myself when I imagined the new strap line "upto 1300Mbs" wifi - then small print saying but that will stuff your internet speeds so enjoy your wifi now :)

What are the speeds you pay for/expect from the ISP? Are ALL devices connected to the XR? What do you get when you do a wired speed test? If you disable QoS from the Anti-Bufferbloat menu do you get full speeds?

The speeds that I am expecting are 500Mb down and 35Mb up.All devices are connected to my network which connects to the XR300, obviously there are not many ports on the router so with the exception of maybe 15 wifi devices nothing is connected direct (well 3 switches) - except my laptop when testing to eliminate my networkNothing has changed on my network when I switched over from the old router to the XR300. I have tried many times turning Qos off as well as lots of Bufferbloat tweaks etc - makes no difference.The speed tests are always on wired accross a 1 gigabit network. (which i have tested and is fine with little to no congestion espically when I have speed testing the router).I have set up a second network into my DMZ on my old router so I can instantly switch over to speed test on that to make sure my isp is not the issue and that maxes out at its 250Mb throughput limit just before and after the speed tests on the XR300. I have also run speed tests with a laptop (wired) from my DMZ and can get the 500/35Mb (often abit above) as a check that the expected service is there. Thanks

In Internet Setup change the MAC address to use the same MAC address as your previous router. Also could you go to the Device Manager table view and let me know what the link speeds are for the ports please?

The link speeds for the Lan and Wan ports are full duplex 1Gigabit. I can't change the MAC address at the moment as I need to be able to use the other router to get the faster speeds, but the MAC address should make no difference. As I have said I can set up a new device on the WAN side that has never been seen by the ISP's network and that works fine it's the XR300 which is being slow.

It's Sad but XR300 appear to be bad and slow :(

31 Replies

Netduma-Fraser
NetDuma Partner
May 26, 2020
What are the speeds you pay for/expect from the ISP? Are ALL devices connected to the XR? What do you get when you do a wired speed test? If you disable QoS from the Anti-Bufferbloat menu do you get full speeds?
- karloc
  Aspirant
  May 26, 2020
  The speeds that I am expecting are 500Mb down and 35Mb up.
  All devices are connected to my network which connects to the XR300, obviously there are not many ports on the router so with the exception of maybe 15 wifi devices nothing is connected direct (well 3 switches) - except my laptop when testing to eliminate my network
  Nothing has changed on my network when I switched over from the old router to the XR300.
  
  I have tried many times turning Qos off as well as lots of Bufferbloat tweaks etc - makes no difference.
  The speed tests are always on wired accross a 1 gigabit network. (which i have tested and is fine with little to no congestion espically when I have speed testing the router).
  I have set up a second network into my DMZ on my old router so I can instantly switch over to speed test on that to make sure my isp is not the issue and that maxes out at its 250Mb throughput limit just before and after the speed tests on the XR300. I have also run speed tests with a laptop (wired) from my DMZ and can get the 500/35Mb (often abit above) as a check that the expected service is there.
  
  Thanks
  - Netduma-Fraser
    NetDuma Partner
    May 26, 2020
    In Internet Setup change the MAC address to use the same MAC address as your previous router. Also could you go to the Device Manager table view and let me know what the link speeds are for the ports please?

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It's Sad but XR300 appear to be bad and slow :(