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Forum Discussion

latinkreationz's avatar
latinkreationz
Star
Feb 19, 2018
Solved

LAN Port vs LED Port Light

I just noticed something really wierd with my router.  I have LAN ports 1 and 2 being used, yet the LED indicators show I'm using ports 3 and 4.  I've never had this happen before.  I guess I shouldn...
  • Netduma-Fraser's avatar
    Netduma-Fraser
    Feb 19, 2018
    No need to worry. Netgear are aware of this so it's my understanding they will be working on a fix.
JasonN's avatar
JasonN
NETGEAR Employee Retired
Apr 03, 2018

Hi Everyone,

I was informed by my internal team:

“Yes, it’s our determination that it was a miss in the QA process that resulted in cosmetic defect. It indeed does not have impact on product performance.”

 

 

- Jason N

 

  • YoDaDDY's avatar
    YoDaDDY
    Guide
    Apr 03, 2018

    Will they be giving "cosmetic defect" refunds or exchanges?   I for one would have greatly apprcieated a swap out!

    • JasonN's avatar
      JasonN
      NETGEAR Employee Retired
      Apr 03, 2018

      Hi Everyone,

      Please DM us for further communications on this. Thank you! :]

       

       

      - Jason N