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Forum Discussion
Latency on Xbox One S test higher on new replacement XR500 than previous
I recently received a replacemnet XR500 because my previous on was having issues. I've been told it's not the most accurate thing, but I have been running some speeds tests also off of my xbox one th...
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
If switching modems around changes the ping, then it would be a modem issue.
The most recent firmware, V2.3.2.40 . And I don't know if I typed the description wrong but I'm not switching between modems. I'm switching between XR500 routers. I had to get a replacement XR500 but the new one is constantly giving me a higher latency result than the old one. I got the modem from my isp spectrum. It is a docsis 3.1 and it's model is Ubee e31u2v1.
What are your pingplotter.com test results with a PC directly connected to the ISP modem, then connected thru the XR router?
- I would not worry about the ping you're seeing in the console network settings, this is just your ping to an authentication server i.e. just checking that you're able to play online because you have a paid account. This ping does not impact your game ping in the slightest and will not give you a more negative experience.
