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Forum Discussion
droesw
Jun 23, 2019Guide
Latency on Xbox One S test higher on new replacement XR500 than previous
I recently received a replacemnet XR500 because my previous on was having issues. I've been told it's not the most accurate thing, but I have been running some speeds tests also off of my xbox one th...
droesw
Jun 23, 2019Guide
The most recent firmware, V2.3.2.40 . And I don't know if I typed the description wrong but I'm not switching between modems. I'm switching between XR500 routers. I had to get a replacement XR500 but the new one is constantly giving me a higher latency result than the old one. I got the modem from my isp spectrum. It is a docsis 3.1 and it's model is Ubee e31u2v1.
FURRYe38
Jun 23, 2019Guru - Experienced User
What are your pingplotter.com test results with a PC directly connected to the ISP modem, then connected thru the XR router?
- Netduma-FraserJun 25, 2019NetDuma PartnerI would not worry about the ping you're seeing in the console network settings, this is just your ping to an authentication server i.e. just checking that you're able to play online because you have a paid account. This ping does not impact your game ping in the slightest and will not give you a more negative experience.
- droeswJun 26, 2019GuideIf I’m not mistaken I’ve heard this number is based off Microsoft’s server in Seattle. Even though I’m not usually connecting to the west coast it doesn’t make sense for my latency number through this test to be worse on my newer xr500 than the old faulty one. Wven if it’s just testing my ping to this Seattle server wouldn’t that still mean that it’s going to connect slower to any server ot connects to??? I’ve literally put the routers side by side at the same time for these tests and always get higher latency on the new one. Even if it’s not the same server I would usually connect to it doesn’t make sense for the 2 routers to have different numbers for the same tests.
- Netduma-FraserJun 26, 2019NetDuma PartnerIf your Geo-Filter is enabled at the time of the test it might be blocking one you would usually ping and ping another. No it wouldn't affect you in regards to game servers and wouldn't increase your ping to the servers. The game servers that you connect to will be in the same place regardless of that ping so it won't increase it.