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Forum Discussion
Latency on Xbox One S test higher on new replacement XR500 than previous
I recently received a replacemnet XR500 because my previous on was having issues. I've been told it's not the most accurate thing, but I have been running some speeds tests also off of my xbox one th...
If your Geo-Filter is enabled at the time of the test it might be blocking one you would usually ping and ping another. No it wouldn't affect you in regards to game servers and wouldn't increase your ping to the servers. The game servers that you connect to will be in the same place regardless of that ping so it won't increase it.
That doesn't make sense to me that it wouldn't be affected. If I'm getting higher latency to that specific server than I did by using the other XR500 that I previously had then it only makes sense for it to have the same higher latency result with any server I connect with. Doesn't make sense that I get worse numbers for this router considering I'm doing the same test I did with the other. And also my geo filter and all other settings are set up the exact same as my previous XR500
- I'll try and explain it as much as I can with the help of an analogy as well. It's just an authentication server to say 'yes I'm here, allow me to play online' so doesn't matter what the ping to it is.
Think of a theme park, you purchase the fast track tickets online so you can walk straight through the gate without waiting (lower authentication server ping). You go to purchase fast track tickets at the gate once you're there and have to wait. In either case once you're in you're in - you don't have to go through the gate again. You bought the same tickets either way and once you're in the tickets are the same and you don't have to queue up for any of the rides (games) regardless of how you entered the park. Does that help at all? That kind of makes sense, but I still don't understand why this router gets worse results from this test than I did with my other XR500. I even hooked up my old router, being a netgear ac1750, and even this router gets better results than the XR500 I have now. The old ac1750 is usually getting about 65 ms while this new router is still getting around 70 ms. It's just hard for me to believe that I'm not being affected in some way by whatever issues I have with this router, whether it being gaming latency or something else. It just doesn't make sense for my old router to get better numbers than this new XR500 that is supposed to be far superior.
Is the ping between devices on the local network different between the routers?
Ok, I did the ping tests on both routers, and then realized the ping on each router is generally the same except for when I run the test through ethernet on the XR500. Running the test through ethernet on the XR500 gives me about 14-15 ping while running it through wifi on the same router or either test on my old router gives me about 11-12 ping. After noticing this I ran the xbox latency test on Wifi and got about the same latency numbers that I used to get on my old XR500. I then connected the xbox back to ethernet and got a higher result of latency by about 6-8 ms like I was before. Seems to be a problem with the ethernet on the router I was given.
That's interesting... Have you tried multiple LAN ports on the back of the router? Maybe it's only one that isn't working.
Well when I first noticed this issue I tried switching to the 2nd port and ran the latency test on my xbox, and still got the same high latency results, but only tested ports 1 and 2. I haven't done ping tests on other LAN ports yet
I think it's unlikely that two ports out of four would be broken so I think that's a good enough test to determine that it's probably not specific to one port. It sounds like this may be a hardware issue.
So does that mean the only way to fix this problem would be to request a replacement router?
- If that was the problem then yes. A slight increase in ping like that I don't think would be down to a faulty port. It's more likely that QoS is not optimised for your connection at the moment.
First follow this guide: http://support.netduma.com/en/support/solutions/articles/16000077073-dumaos-optimal-settings-guide-qos
Then I'd suggest saturating your connection (downloading heavily, streaming etc) while following this guide and adjusting Anti-Bufferbloat until you find the settings that keeps your ping as stable and low as possible http://support.netduma.com/support/solutions/articles/16000074717-diagnose-modem-internet-service-provider-issues/
