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Forum Discussion
OlegP
Sep 15, 2018Apprentice
Latest 2.3.2.32 firmware cripples the XR500
I’ve only had the XR500 router for about a month. Unfortunately, so far I’m not at all impressed with the main selling feature that is DumaOS and I’m frustruated to the point of potentially exchangin...
- Oct 01, 2018
A quick status update on the issue. I few days ago I replaced the brand new Arris TM1602 modem that I got from Spectrum/Charter last month since I’ve just found out that the Arris modem has that garbage Intel Puma6 chip.
In its place I put an equivalent Netgear CM600 and now I’m running the .32 FW without any speed or MAC address issues; however, I still get WiFi devices disconnect on me for a few seconds when on the 2.4Ghz band.
So the .32 FW issue might have been related to the Arris modem, even though it seems to run fine with the XR500 on the .22 FW version.
Mmcgo1
Sep 15, 2018Aspirant
I’m wondering if this is what happened to me... my power was out when I got home and when it came back on my internet would only connect to my phone no matter how many times I reset it (at first it wouldn’t connect to my phone either). The issue persists and I can’t figure out a resolution
- OlegPSep 15, 2018Apprentice
Not sure. Could be a coincidence. Try factory resetting the XR500 from within the DumaOS GUI or by pushing the reset button.
It worked for me at least, but I’m still having a bunch of other issues post firmware upgrade.
Doubt that I’ll ever hear an official Netgear response. I’ve never had luck on official manufacturers’ forums in the past :(
- Netduma_JackSep 15, 2018NetDuma Partner
Hi Oleg - we replied to you on our own forums (Netduma) so let us know over there what outstanding issues you have. Thanks!