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Forum Discussion
beeballinb70
Oct 04, 2019Guide
Lease expires causing internet to disconnect for a few seconds every 24hrs
This started about 5 weeks ago. Lease expires & internet disconnects for a few seconds every 24 hrs, ethernet & wifi. Im stumped, why would this suddenly start happening? I even changed from arris 820...
- Oct 27, 2019I decided to just buy the nighthawk xr700. Zero disconnects & everything is running better than ever.
FURRYe38
Oct 04, 2019Guru - Experienced User
You might talk to your ISP and see what there policy is on lease time with the modem and there ISP services.
What FW are you using on the XR router?
Has a factory reset and setup from scratch been performed since last FW update?
beeballinb70 wrote:
This started about 5 weeks ago. Lease expires & internet disconnects for a few seconds every 24 hrs, ethernet & wifi. Im stumped, why would this suddenly start happening? I even changed from arris 8200 to a new nighthawk cm1200 modem; still happens/no change. I have spectrum ultra 400 internet & my speeds are constant at 480 gbps, ethernet or wifi connected. I’ll take any suggestions & appreciate it. Thank you
beeballinb70
Oct 05, 2019Guide
What does FW mean?
I called my isp spectrum, and was told by the representative that was above his paygrade, when i asked if they could change my lease time/help with my issue.
Also, I haven’t done a reset to factory condition. I was trying to avoid that... but I’ll try that when i get home in a few days.
Thxs
I called my isp spectrum, and was told by the representative that was above his paygrade, when i asked if they could change my lease time/help with my issue.
Also, I haven’t done a reset to factory condition. I was trying to avoid that... but I’ll try that when i get home in a few days.
Thxs
- FURRYe38Oct 06, 2019Guru - Experienced User
FW = Firmware
beeballinb70 wrote:
What does FW mean?
I called my isp spectrum, and was told by the representative that was above his paygrade, when i asked if they could change my lease time/help with my issue.
Also, I haven’t done a reset to factory condition. I was trying to avoid that... but I’ll try that when i get home in a few days.
Thxs- beeballinb70Oct 27, 2019GuideI decided to just buy the nighthawk xr700. Zero disconnects & everything is running better than ever.
- FURRYe38Oct 27, 2019Guru - Experienced User
Thanks for letting us know. Please mark your thread as solved so others will know.
Enjoy.
beeballinb70 wrote:
I decided to just buy the nighthawk xr700. Zero disconnects & everything is running better than ever.