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Forum Discussion

Justmitch's avatar
Justmitch
Aspirant
Dec 10, 2018

limited internet

hi evryone im not a very with this kind of thing so need some help please . i have just got the RX500 nighthawk Pro Gaming Router with the DM200 Modem .i have bt internet with is fiber to the gre...
Justmitch's avatar
Justmitch
Aspirant
Dec 11, 2018

Thanks for your help .

i have tried all you suggested over the last two days with no luck so with some sadness I have sent them back so I’m open to suggestions to witch router and modem to go with or maybe just router /modem in one box  HELP needed lol

yes I have seen such a change in game it over the years and have to say I never believed it would get so big a thing I would love to be around in a few moor years to see where it goes 

again thank you for you help 

 

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 11, 2018

What ISP service do you have? DSL or Cable? 

Its preferred to have a modem with out any built in router. Just a modem only. Then any external router like a XR will connect and should work well. I have the XR450. Works with my cable modem. Modem only of course. 

 

Justmitch wrote:

Thanks for your help .

i have tried all you suggested over the last two days with no luck so with some sadness I have sent them back so I’m open to suggestions to witch router and modem to go with or maybe just router /modem in one box  HELP needed lol

yes I have seen such a change in game it over the years and have to say I never believed it would get so big a thing I would love to be around in a few moor years to see where it goes 

again thank you for you help 

 

 

  • Justmitch's avatar
    Justmitch
    Aspirant
    Dec 11, 2018

    I have DSL

    Its fibre to the green box Which is some way down the road then it copper to my house .

    i get a

    around 35 /40 mb speed 

     

     

     

     

     

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Dec 11, 2018

      I would ask your ISP about what modems are supported on there system. Ask them about a modem only option. If they have one or you can find it as a retail unit that you can buy, try this. Then go for a external router, you can try the XR routers again. If they only seem to support modem router combo units, then you'll have to try one and use the DMZ on the modem for any external router that you connect to it. Disable any wifi on the modem as well.