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Forum Discussion
Vriendelijk
Oct 06, 2022Guide
Loop / message: You are no longer connected to your router
If I'm logged in to DumaOS, after a few minutes I get the message below: You are no longer connected to your router. If your router is rebooting then keep this page open as it will automatically ...
- Oct 06, 2022Yes do the hard reset as mentioned on that page and then see if that error disappears
Netduma-Liam
Oct 06, 2022NetDuma Partner
Do you know if the router is actually rebooting when you see this? Or does it just display the message?
What browser are you using specifically?
How are you connected to your XR? Via wired or wireless?
Vriendelijk
Oct 06, 2022Guide
1) Don't know if the router is rebooting at the same time. How can I check this? For sure I know that I have still internet connection when the message pop up. So maybe it's only the message. The problem after the message is that I have to clear cache / browser history every time.
2) I'm using Google Chrome most of the time.
3) My connection is wired and wireless. Most of the time wired but when I'm gaming PS5 at the same time I switch to wireless.
- Netduma-FraserOct 06, 2022NetDuma PartnerIf you still have internet then it won't be rebooting, are you accessing the interface via routerlogin.net by any chance? If so access instead using 192.168.1.1 does it still happen then?
- VriendelijkOct 06, 2022Guide
I'm always use routerlogin.net to accessing the interface. 92.168.1.1 will work also but feels very slow. For example: i can't do an connection test because of this message: The operation is taking longer than expected. Please briefly wait before using this Rapp.
Don't know if it's a related problem to my bug but i thought it would be usefull to give the information
- Netduma-FraserOct 06, 2022NetDuma PartnerUse the IP instead and then clear browser cache/cookies. Which page are you seeing that on specifically? Did you factory reset when you upgraded to the latest version?