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Forum Discussion
Losing Internet connection
My new router consistently loses connection to my ISP cable modem.
Logs
[DumaOS] DHCP lease change., Thursday, March 07, 2019 17:15:56 [DumaOS] DHCP new event., Thursday, March 07, 2019 17:15:56...
Not on the modem I mean on the router. Routerlogin.net > Settings > Internet Setup, switch from dynamic to static
Can you do that if the ISP is using DHCP? Wouldn't you need to have them create and assign a static address for that to work?
in any case, I've had them give me a brand new modem of a different manufacturer. Let's see if that changes anything.
- Yes you can, no it can be done from the router without having to do that.
Okay great, keep us updated with what happens!Still losing Internet connection, seems that the intervals in between are longer now though. As to your suggestion, how do I know the static IP to set? According to my ISP only upgrading to a business account has the ability for static IP. Is there another way?
I would revert to v32 FW version on the XR router.
Most ISPs will not allow for static WAN IPs to be set unless you pay for it or comes on there Business class packages.
Can you try a different ISP modem? Arris TMs are not the greatest.
