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Forum Discussion

Morty_774_'s avatar
Morty_774_
Aspirant
Jul 04, 2021

Lost traffic prioritization after update xr500

I updated my router yesterday and since then I’ve lost the traffic prioritization box on the QOS page? Any ideas why? Thanks.
paul5680's avatar
paul5680
Aspirant
Nov 16, 2021
Please help me I'm having the same thing happen to me now
  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Nov 17, 2021
    paul5680 reboot from the interface, wait 2 minutes then access the router and it should load correctly.
    • paul5680's avatar
      paul5680
      Aspirant
      Nov 18, 2021
      I did and nothing please help
      • Netduma-Liam's avatar
        Netduma-Liam
        NetDuma Partner
        Nov 18, 2021

        Is this after upgrading firmware? If so, please make sure you've factory reset the XR.