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Forum Discussion

Billybudz420's avatar
Billybudz420
Apprentice
Apr 16, 2020

Major issues

I'm having major issues. wifi keeps dropping or devices connected say no internet. sometimes 5ghz doesn't work not allowing anytjing to connect. The other issue is port forwarding for xbox... its does...
Netduma-Fraser's avatar
Netduma-Fraser
NetDuma Partner
Apr 16, 2020
Which router are you using? Are you using Smart Connect? How are you determining the NAT status? What is your physical setup?
Billybudz420's avatar
Billybudz420
Apprentice
Apr 16, 2020
I'm using the xr500.... I using my Xbox it's strict nat and will not change for port to the ones I forward. That connection is wired and the wifi has smart connect turned of.... set up is modem to router..... comcast gig speed things have been working..... devices connect tonwifi but say no internet yet the xbox still works
  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Apr 21, 2020
    What is the comcast modem? Does it provide WiFi or is it a pure modem? If you give some of the WiFi devices reserved IPs in LAN Settings does that stop them disconnecting?