NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Kianmd
Mar 02, 2019Tutor
Modem/router setup
Hi I have set up my NETGEAR dm200 modem and set it to modem only mode and it is saying there is no internet connection. When I plug my xr500 into the LAN port it is still saying it is unable to connec...
FURRYe38
Mar 03, 2019Guru - Experienced User
Power OFF both modem and XR router. Besure your using a good quality LAN cable between the modem and router. Power ON the modem and let it sync. Then power ON the XR router. Have a wired PC connected to the XR router and using a web browser, walk thru the setup wizard for the XR router.
Kianmd wrote:
Hi I have set up my NETGEAR dm200 modem and set it to modem only mode and it is saying there is no internet connection. When I plug my xr500 into the LAN port it is still saying it is unable to connect to the internet. Please any help would be appreciated
Kianmd
Mar 10, 2019Tutor
Hi I have just been reminded about this thread and I followed your explanation and it worked! Thank you! I don’t know what I must’ve done wrong the first time but it now works fine.
- FURRYe38Mar 10, 2019Guru - Experienced User
Good to hear. Mark your thread as solved so others will know for future reference.
Enjoy. :smileywink:
Kianmd wrote:
Hi I have just been reminded about this thread and I followed your explanation and it worked! Thank you! I don’t know what I must’ve done wrong the first time but it now works fine.