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Forum Discussion
milanduff
Dec 01, 2020Follower
multiple problems with xr500
Hey, First of all i have a NAS drive for my camera's but when i'm at home i cannot connect to my server with my external ip all ports are forwarded. 2nd At random times some things that are connec...
FURRYe38
Dec 02, 2020Guru - Experienced User
What is the model# of the ISP modem. If it has a built in router and wifi:
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem.
What Firmware version is currently loaded on the XR router?