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Forum Discussion
Hn7r
Sep 29, 2019Aspirant
My internet goes down every night at 2AM
Hi, So i recently got the xr500 gaming router and Now every time around 2am my internet goes downhill, I get disconnected from my stream, and I lag in game. It lasts for the rest of the night. Any su...
FURRYe38
Sep 29, 2019Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What is the front Power, Internet and WiFi leds showing when this happens? Any of them Amber in color?
Hn7r
Sep 30, 2019Aspirant
The lights on the front didn’t show Amber. Just the normal white colors.