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Forum Discussion
My Xr500 router and its adaptor isnt working since February And no replacement haven't done yet
My case number since February are 44205291,44555330,44582990 now new case is 44661064.. My xr500 router adaptor isnt working .. here in india customer care executives said they dont have adaptor the...
Jatt33 wrote:
My case number since February
are 44205291,44555330,44582990 now new case is 44661064..
This isn't the place to contact Netgear. This community is essentially a user-to-user venue with some input from a small band of Netgear techies.
Most of the answers come from fellow users who have no connection with Netgear. They just have a lot of collective experience and are familiar with the sort of problems that turn up here.
If you want "official" support then you should go through the right channels.
Contact Us | Support | NETGEAR
Jatt33 wrote:
My xr500 router adaptor isnt working ..
Netgear does not sell replacement power adapters. Any generic adapter will work, as long as it has the right volts, enough amps and a tip with the right (+/-) polarity and dimensions. Try the usual on-line stores.
- Any power adapter will work? Why then customer service didnt say so?
And is this netgear have reputation cant provide a adapter for a router which cost around 250usd dollor.. even when i said i will purchase adaptor.. they said they dont have adaptor available.. i purchased router thought tht netgear have a good name.. but my experience isnt good..its horrible .. they give 2 times faulty router and took almost 10 month in replacement..
Jatt33 wrote:
Any power adapter will work? Why then customer service didnt say so?I have no idea. Ask them.
These are common devices.
The manual for the XR500 will tell you the specifications for your adapter. There is even a label on the thing with the information you need.
- My router is under warranty.. its common sense to use warranty.. after All its not a cheap product.