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Angrybee's avatar
Angrybee
Tutor
Aug 14, 2018

Need Some Help Please..

i'm not sure what is going on. i had restarted my  Modem and Router, just to be on the safe side anyhow i have seem my router log saying that i am being DDos. and it looks like my router crashed or s...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 14, 2018

Disconnect the WAN port from the modem then reboot the router. Look at the logs again. Still seeing this?

What is the Mfr and model# of the ISP modem?

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Aug 14, 2018
    It's not a DDoS attack. Its a common entry on Netgear routers. The log is verbose as it's primarily for development teams so I would not pay attention to it. Are you having an issue?
  • Angrybee's avatar
    Angrybee
    Tutor
    Aug 14, 2018

    i'll be sure to try that and i am running a comcast  modem there new one  ARRIS Group, Inc. TG3482G and sometimes the net is like is slowing down. not sure if it due to not having qos set right  or what. 

    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      Aug 14, 2018
      What are your QoS settings and what are the paids you pay for?
      • Angrybee's avatar
        Angrybee
        Tutor
        Aug 14, 2018

        250 down and 12. upload

    • FURRYe38's avatar
      FURRYe38
      Guru - Experienced User
      Aug 14, 2018

      Modem Combo Units:
      Couple of options,
      1. Configure the modem for transparent bridge mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
      2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the XR router gets from the modem. 

      Angrybee wrote:

      i'll be sure to try that and i am running a comcast  modem there new one  ARRIS Group, Inc. TG3482G and sometimes the net is like is slowing down. not sure if it due to not having qos set right  or what. 




      • Netduma-Fraser's avatar
        Netduma-Fraser
        NetDuma Partner
        Aug 15, 2018
        What do you mean exactly by it's slowing down? From your current settings speeds will be throttled when it detects gaming. Is that what you mean? It's to prevent local congestion but you shouldn't see a noticeable impact online only on a speed test. Also make sure that bandwidth allocation share excess is enabled for both download/upload. You should only have DumaOS Classified Games enabled in Traffic Prioritization or a manual service for a game. If you've done ports and it's too broad that will be the issue.