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Forum Discussion
Angrybee
Aug 14, 2018Tutor
Need Some Help Please..
i'm not sure what is going on. i had restarted my Modem and Router, just to be on the safe side anyhow i have seem my router log saying that i am being DDos. and it looks like my router crashed or s...
FURRYe38
Aug 14, 2018Guru - Experienced User
Disconnect the WAN port from the modem then reboot the router. Look at the logs again. Still seeing this?
What is the Mfr and model# of the ISP modem?
Angrybee
Aug 14, 2018Tutor
i'll be sure to try that and i am running a comcast modem there new one ARRIS Group, Inc. TG3482G and sometimes the net is like is slowing down. not sure if it due to not having qos set right or what.
- Netduma-FraserAug 14, 2018NetDuma PartnerWhat are your QoS settings and what are the paids you pay for?
- AngrybeeAug 14, 2018Tutor
250 down and 12. upload
- Netduma-FraserAug 14, 2018NetDuma PartnerPicture hasn't loaded yet but I'll take a look back in the morning (BST) when it has an give advice.
- FURRYe38Aug 14, 2018Guru - Experienced User
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the XR router gets from the modem.
Angrybee wrote:
i'll be sure to try that and i am running a comcast modem there new one ARRIS Group, Inc. TG3482G and sometimes the net is like is slowing down. not sure if it due to not having qos set right or what.
- Netduma-FraserAug 15, 2018NetDuma PartnerWhat do you mean exactly by it's slowing down? From your current settings speeds will be throttled when it detects gaming. Is that what you mean? It's to prevent local congestion but you shouldn't see a noticeable impact online only on a speed test. Also make sure that bandwidth allocation share excess is enabled for both download/upload. You should only have DumaOS Classified Games enabled in Traffic Prioritization or a manual service for a game. If you've done ports and it's too broad that will be the issue.
- AngrybeeAug 15, 2018Tutor
it was like the router wasn't getting the speed it should of been getting from my modem. i did get this fixed by calling comcast some settings was off on the modem. :) all good now an thank you all for the help!
- AngrybeeAug 15, 2018Tutor
in bridge mode i had them check some things on it and some settings was off when it got hooked up so they fixed it for me :)