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Vger2's avatar
Vger2
Aspirant
Apr 12, 2020

Netgear Night Hawk XR700 wired connection speed issues

Hello everyone.  Just purchased the new Netgear Nigh Hawk XR700 Gaming router and am using with with my Xfinity Internet service on 200 Mbps connection and a Motorola MB8600 Modem.  I'm using the lat...
plemans's avatar
plemans
Guru - Experienced User
Apr 12, 2020

1. is the desktop ethernet gigabit? and have you checked in its device manager to ensure its running gigabit?

2. have you checked the cables? a bad cable can drop you from gigabit to 10/100mbps. 

3. do you have another hardwired device you can test the speeds with to ensure it isn't a device specific issue?

 

Vger2's avatar
Vger2
Aspirant
Apr 12, 2020

Thanks for responding.   Yes, I have a gigabit ethernet card on desktop.  I checked and it is running at gigabit connection speed.  Also, I've  and changed and tried different ethernet cables.

 

What I did find out and I'd had this issue before, I'm running Trend Micro Internet Security program.   If I turn it off, my speeds jump up to 130 Mpbs + download speeds on test.   Seems Trend Micro inteferes someway with download speeds when it running.  I haven't had any luck getting Trend Micro to address this issue previously.

 

So now that I've at least gotten my download speeds up, are there any specific settings I need to look at for wired connections on this router?  I have set my default providers IPV4 & IPV6 DNS to Google DNS servers which seemed to have helped a bit.  Any other suggestions would be appreciated.

 

Thanks