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Forum Discussion
MindyG717
Sep 02, 2024Follower
Netgear Nighthawk Pro Gaming Router XR100 Durma OS 3.0
I just recently upgraded my router to a Netgear Nighthawk Pro Gaming Router XR100 Durmas OS 3.0 and I am having trouble with download connectivity being slow, and Alexa is hooked to the TV and acts l...
FURRYe38
Sep 02, 2024Guru - Experienced User
If you don't know how to get in to the routers web page or have the log in information to get in, you'll need to factory reset the router and setup from scratch with a wired PC and web browser:
https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface
Whne you can give feedback on the following please:
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?