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Forum Discussion

Camostealth's avatar
Camostealth
Aspirant
May 24, 2020

Netgear Nighthawk XR500 GAMING ROUTER - Only Dropping Download

Hello,   I recently purchased the XR500 back in December of last year and have had no problems with it whatsoever until lately. I recently upgraded my speed package with my ISP, which subsequently ...
Mexi's avatar
Mexi
Aspirant
Jul 12, 2020

Hi There,

 

Im having the exact same issue, did you resolve it? my friend happens to be my ISP and i upgraded to a 100mb connection from a 50mb

And since then i have daily drop outs, but never with my old ISP's crap modem. He seems to think its a DHCP issue aswell he thinks i should return it and get a new one, but i seem to think i will have the same issue!

 

Netgear please help.

 

 

 

  • Netduma-Fraser's avatar
    Netduma-Fraser
    NetDuma Partner
    Jul 14, 2020
    It probably is a DHCP issue if you got a new modem/hub. In the XR Internet Setup settings switch to Static instead of Dynamic and see if that resolves the issue.