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Forum Discussion
Misskittys357
Feb 07, 2018Guide
Netgear Nighthawk XR500 slow speeds
We recently purchased a XR500 and after setting it up with the aid of he only video currently available on youtube (Thank you Sim) we are now finding that our 2 hardlined devices are seriously not...
1yonger
Jul 10, 2018Aspirant
The XR500 router tested the correct speed during the initial setup. For whatever bizarre reason the downgraded speeds were setup in the QoS menu under Anti-Bufferbloat. Click on the three horizontal lines left of the wording and manually enter your speeds.
For Comcast, I am getting 300/20mbps (Ethernet only for my gaming PC) for the 250mbps tier plan. This will correct the "slow" speeds. You can do an Xfinity Speed Test under your Comcast account or Fast.com to verify speed. It will be close to the 250mbps or higher.
Aje
Jul 10, 2018Guide
Hello again,
After months of troubleshooting without any success I threw out my XR500 and reverted back to my old R7000.
Stability is back.
Speed is back.
And security is back.
Recommended solution.
- Netduma-FraserJul 10, 2018NetDuma PartnerIf you do not come back to us and let us know you're still having a problem, then we're unable to help you resolve the issue.
- AjeJul 10, 2018Guide
Judging by other this and other forums, and the poor software in the XR500 I say I made the right call. This product probably shouldn't have been released. Feels like it's still in Beta. Really badly optimized OS.
Either way, I'm using other Netgear products and they are working just great.
- gwager08Jan 02, 2019AspirantI will be doing the same. QOS more like POS.
- Netduma-FraserJan 02, 2019NetDuma PartnerI've responded to your post gwager.