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Forum Discussion
Netgear Nighthawk XR500 slow speeds
We recently purchased a XR500 and after setting it up with the aid of he only video currently available on youtube (Thank you Sim) we are now finding that our 2 hardlined devices are seriously not...
Well done for fixing this. And that's definitely a feature we will look to add in the future.
To piggyback on what he said, I had the same problem. I upgraded my package from 150mbs to 400mbs and no matter what my speed wouldn’t get over 160-170mbs.
Turns out my problem was the router doesn’t accommodate under QoS for faster speeds than original setup conditions automatically.
I had to manually go into the pull down within QoS and change the speed limit from 170 to 500. And now I’m getting 450-460mbs.
This should definitely be looked at, as it’s not something that jumps out at you and for a novice end user, this wouldn’t even be something that they look at.
Turns out my problem was the router doesn’t accommodate under QoS for faster speeds than original setup conditions automatically.
I had to manually go into the pull down within QoS and change the speed limit from 170 to 500. And now I’m getting 450-460mbs.
This should definitely be looked at, as it’s not something that jumps out at you and for a novice end user, this wouldn’t even be something that they look at.
Thanks for letting us know. This is on our roadmap to add for sure. Glad you solved your problem too.