NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Misskittys357
Feb 07, 2018Guide
Netgear Nighthawk XR500 slow speeds
We recently purchased a XR500 and after setting it up with the aid of he only video currently available on youtube (Thank you Sim) we are now finding that our 2 hardlined devices are seriously not...
steggs
Dec 20, 2018Initiate
So i have had this modem for a couple of months now and have had no issues. Recently my speeds have dropped dramaticly and i cant work out why.
When i plug straight into the modem i get my normal speeds, but as soon as the router kicks in everything slows down.
1yonger
Dec 20, 2018Aspirant
The XR500 router tested the correct speed during the initial setup. For whatever bizarre reason the downgraded speeds were setup in the QoS menu under Anti-Bufferbloat. Click on the three horizontal lines left of the wording and manually enter your speeds. Using Comcast Gigabit; so I set download at 1000 and upload at 40. Go into settings Admininstration->reboot. This will correct the "slow" speeds from the router. Do a speed test like Fast.com to verify speed.