NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Mrp3nguins
May 08, 2022Follower
Netgear nighthawk xr500
I just bought a netgear nighthawk xr500 and every time I use the admin and password information I was given to login it says that it failed to login
Netduma-Liam
May 09, 2022NetDuma Partner
Do you know if you changed these credentials when setting up the XR? If that's the case, you'll need to login with these credentials.
Otherwise, I believe you should be prompted to reset the password after a few unsuccessful attempts using the MAC address of the XR.