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SonzofGod's avatar
SonzofGod
Tutor
May 17, 2020

Netgear Nighthawk XR700 all wi-fi bands intermittently disabling

Anyone else having this issue...no, it was not a cat or kid, the button on the front was not accidentally hit. I have the router mounted vertically on a wall 6' off the floor...   ALL bands, 2.4 GH...
SonzofGod's avatar
SonzofGod
Tutor
May 17, 2020

Ok, I reset to factory within the Backup Settings page, clicked on Erase. It took me through the Setup Wizard. OS version is 1.0.1.20. Had no choice there. It currently says the 2.4 GHz and 5 GHz bands are Enabled. I had to create a new SSID so I guess I'll have to reconnect to try and reconnect each device.... I'll post back here and let you know.

  • SonzofGod's avatar
    SonzofGod
    Tutor
    May 18, 2020

    Wow, this router is a pile. I don't see how something can work fine for a year and then just stop.

     

    I downloaded the Hot Fix but it didn't hold. It still shows version V1.0.1.20. I unzipped the file and uploaded it in Firmware Update.

     

    Even when resetting to factory settings is still doesn't work. Won't broadcast the SSID, can't connect to it. The GHz lights just light up then go dark, repeat.

    • SonzofGod's avatar
      SonzofGod
      Tutor
      May 18, 2020

      Netgear said they are sending me a new replacement XR700. If it doesn't work I will be done with Netgear for the forseable future....it's ridiculous. I paid $229 for a 2-year support plan that I will be requesting a refund on if this doesn't work. The Gearhead support guys best idea is to replace the router?? Nice.