Forum Discussion

Aspirant

Nov 01, 2021

Netgear XR1000 - USB drive/Readyshare connectivity issue

Hi, I have a "seagate 2TB ultra touch portable" hard drive that I tried to connect to the XR1000 router to use the readySHARE functionality. However, the router is not detecting the drive connect...

Netduma-Liam

NetDuma Partner

Nov 02, 2021

Thanks for moving your post over here.

Do you know the part/model number of your drive? Netgear have a compatibility list here you could check it against to make sure it's compatible: https://kb.netgear.com/18985/Will-my-USB-drive-work-with-ReadySHARE

ishrakimroze

Aspirant

Nov 02, 2021

Thanks for responding, my drive is called a Seagate Ultra Touch Portable Drive. Model No:STHH1000402. Note product link below:
https://www.seagate.com/au/en/products/external-hard-drives/ultra-touch-external-drives/

I didn't see the XR1000 routwr in the link you shared, I checked the XR500 as the closes reference and didn't find this drive there unfortunately.

ishrakimroze
Aspirant
Nov 02, 2021
Model No - STHH1000402 ****
- Netduma-Liam
  NetDuma Partner
  Nov 02, 2021
  Thank you!
  
  Does the HDD require any additional drivers be installed onto your PC for you to access it? If so, that won't work with ReadyShare, it needs to be completely plug-and-play as far as I'm aware.
  
  What do you see when you go to enter \\readyshare into Windows Run?