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dpl001's avatar
dpl001
Guide
Mar 15, 2023

Netgear XR1000 - Using Bridge Mode

Hello,

Recently changed broadband providers and got a modem/router that can use bridge mode. However whenever I put it into bridge mode via the modems gateway, I'm unable to get internet on to my Netgear. I initially get all three white lights confirming I have internet access but when I actually then connect to the Netgear router, it kicks me off of the network and when I reconnect, I'm unable to get internet. I have connected the modem to Netgear router via ethernet cable. 

After putting the modem into bridge mode, I have turned on/off both equipment.

 

Any help would be appreciated.

Thanks,

2 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    Try leaving it (the providers modem/router) in router mode and disable its wifi. Then put the netgears IP address into its dmz. That should accomplish the same thing

    • dpl001's avatar
      dpl001
      Guide

      Thank you. Seems to have worked and the NAT seems to be staying open.