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Forum Discussion
Wirus
Oct 04, 2022Tutor
Netgear xr1000 Downlad speed slow
Hi, having an issue with my Netgear xr1000. Recently i,ve updated my internet plan to speed of 330 mb/s download and 42 mb/s upload. Now when i use the benchmark from DumaOS it shows that i have spee...
Wirus
Oct 04, 2022Tutor
The modem is from BT (UK) smarthub 2 and the cable i’m using between the modem and NG is the one that came inside the router box. I will try doing the steps u mention and come back to let u know if this will work. Thank yo
FURRYe38
Oct 04, 2022Guru - Experienced User
Usually SmartHub modems have WIFI and routers built in. IF this is the case, This would be a double NAT (two router) condition which isn't recommended. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the NG router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the NG router gets from the modem. https://kb.netgear.com/25891/DMZ-on-NETGEAR-routers
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router
3. Or disable all wifi radios on the modem and connect the NG router to the modem, LAN to LAN configure AP mode on the NG router.
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-mode
- WirusOct 04, 2022TutorForgot to mention in my previous messages that i’ve already tried step 3. In AP mode i’m getting half of the dld speed 17 mb/s
- FURRYe38Oct 04, 2022Guru - Experienced User
Possible something at the modem could be causing a slow down from the XR router. I have same router online now and see 900 and 50 on the wire. Thought I don't have same model modem you do.
I need to do more testing on the wifi with mine.