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Forum Discussion
Freek245
Dec 19, 2022Aspirant
Netgear xr1000 high ping under load
I recently purchased the xr1000 gaming router because I thought that was the issue I was having with my connection while playing games on my pc was my old router. While this router has a TON more f...
- Dec 22, 2022Yes a lot better, you were spiking into the 100's before, now it's spiking between 10-20ms so you should notice a big difference. Now just fine tune QoS as much as possible and you'll be good to go.
Freek245
Dec 19, 2022Aspirant
ok so put on always and set scaler to 70% and got A's across the board but is it still very "spikey"?
Netduma-Fraser
Dec 20, 2022NetDuma Partner
That will be down to the ISP then I think, it's hard to determine what can be resolved with QoS when the baseline is that unstable. The Connection Benchmark test uses the Google servers for the Ping tests so it's possible your connection to these tests isn't very good. Follow this guide and use a local website and lets see what baseline you get that way and we can proceed from there https://support.netduma.com/en/support/solutions/articles/16000074717-how-to-test-your-internet-ping
- Freek245Dec 20, 2022Aspirant
So, I downloaded the ping plotter and have no idea what I'm looking at for the most part lol. I did use local sites that they had suggested like google and twitter, I added YouTube and one Hop does stick out and its lag-63.hiflnyae01h.netops.charter.com I will also add a screen shot of the google results to maybe get a better idea.
- Freek245Dec 20, 2022Aspirant
Did a little more digging and reading on that link you sent me and turns out that the modem i have has a puma 6 CPU which are known to have issues, I am going to bring the modem to my ISP tomorrow and switch it with a different model and show them screenshots of what i have vs what its supposed to be. I will keep you posted if this resolves my issue, thank you.
- FURRYe38Dec 20, 2022Guru - Experienced User
There's a long thread over on DSLReports site about Puma6 and it's vulnerabilities. Goes back years.
Not sure if Intel ever fully addressed it.
- Netduma-FraserDec 20, 2022NetDuma PartnerGreat to hear we're making some progress, do keep us posted after the modem switch!
- Freek245Dec 21, 2022Aspirant
So i did go to my ISP and switched to the Ubee E31U2V1 modem and did see improved results. I thought i had downgraded my internet to 300 but was still at 500 so that was a plus lol. I did do Ping test on both the router and ping plotter and even though it is better idk how much better it is. Ill post both results and see what you guys think, i did put the ping plotter screenshot on a spectrum board and they said it was "excellent"