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zizuo's avatar
zizuo
Aspirant
Apr 29, 2022

netgear xr1000 interface access problems

Hi    I have a Netgear XR1000 gaming router.   since I have it I had so many issues like: 1- 1st setup\ Geofilter is not working and I found a solution here advice me to do a hard rest which I d...
plemans's avatar
plemans
Guru - Experienced User
Apr 29, 2022

1. what modem/gateway are you connected to? 

2. what firmware version are you on? 

3. after upgrading/downgrading firmware, a factory reset is recommended on the XR devices. Have you tried this? 
4. You'll get more help in the pro-gamer forum. The guys on there are super helpful and knowledgeable about the XR routers.  I'll notify a mod about moving it. 

  • zizuo's avatar
    zizuo
    Aspirant
    Apr 29, 2022

    hey guru

     

    thank you for fast reply 

     

    1- I mentioned the website I use to login which is http://www.routerlogin.net/desktop/index.html#com.netdumasoftware.systeminfo

     

    2- I use the latest firmware which is XR1000-V1.0.0.64_1.0.49

     

    3- yes I did and now I down grade my firmware version to XR1000-V1.0.0.58_1.0.44 and did a hard rest and set it up again seem to me same issue.

     

    4- thank you so much for your help

     

    I forgot to mention I always get a message in router page says ( you are no longer connected to your router. if your router is rebooting then keep this page open as it will automatically reconnect to the router interface when the reboot is complete. otherwise please check your connection e.g. you connected to the correct router ) while I'm not rebooting the router 

     

    also I would like to mention that I'm using pppoe bridge connection ( maybe this is Couse the problem )

    • Netduma-Fraser's avatar
      Netduma-Fraser
      NetDuma Partner
      Apr 29, 2022
      Can you access using http://192.168.1.1 instead at all and see if that allows you to stay on the interface without error?
      • zizuo's avatar
        zizuo
        Aspirant
        May 03, 2022

        i tried to get access using every passable website for the router 

         

        the only one working is http://routerlogin.net/adv_index.htm which is for basic setting of the router without DUMAOS

         

        sometimes it's work but I find issues like the geofilter is not working or QOS is not working 

         

        I have done every passable solution I found in here but still not working probably