NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
NathanXR500
Oct 04, 2024Aspirant
Netgear XR500 intermittent connection
I have recently moved to a property that has PPPOE broadband. I originally made a custom size CAT6 cable to route to my office with the router staying close to the modem. However since installation t...
NathanXR500
Oct 04, 2024Aspirant
v2.3.2.134
And it's Fibre so it's a box on the wall that it goes to, I have no way on knowing that other bit to fully answer your question sorry.
Netduma-Fraser
Oct 05, 2024NetDuma Partner
Sounds like it could be a DNS issue, if you change that does the website loading speed up? It may also be worth trying the beta https://forum.netduma.com/topic/51611-new-xr500-beta-firmware-33535/
- NathanXR500Oct 05, 2024AspirantWhen I changed the DNS it didn’t improve anything it’s so intermittent, on second the page won’t load then you reload it and it does sometimes it doesn’t. I changed it from the ISP to Google DNS FYI
- Netduma-FraserOct 05, 2024NetDuma PartnerUse 1.1.1.1 & 1.0.0.1 instead that might be better
- FURRYe38Oct 09, 2024Guru - Experienced User
Any progress on this?
Possible this maybe a ISP issue. I'd have the ISP have a look into there system up to the ONT.
Did you try the beta from NetDuma yet?
NathanXR500 wrote:
When I changed the DNS it didn’t improve anything it’s so intermittent, on second the page won’t load then you reload it and it does sometimes it doesn’t. I changed it from the ISP to Google DNS FYI