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Forum Discussion
Justin775
Nov 04, 2022Aspirant
Netgear XR500 Nighthawk suddenly giving me higher ping hardwired
So I have a question that is driving me nuts and maybe someone here can help. I have a Netgear Nighthawk XR500 router. When I game on my pc, I get 30-32 ping plugging directly into my modem. When I p...
Justin775
Nov 05, 2022Aspirant
Sorry I didn't read that correctly. My modem is a:
Manufacturer: Technicolor
Model: E31T2V1
Netduma-Fraser
Nov 05, 2022NetDuma Partner
Thanks for the information, the reason you're getting a lower ping when directly connected to the modem is that only you are using the internet at that point, other devices aren't competing with you. That indicates that you need to fine tune your QoS settings so re-enable the Geo-Filter and QoS. Then run a Connection Benchmark test and post a screenshot of the results please.
- Justin775Nov 05, 2022Aspirant
- Netduma-FraserNov 05, 2022NetDuma PartnerThanks, so upload needs to be more fine tuned than download really. Adjust the Congestion Control slider for Upload while set to Always, then redo Benchmark. Keep doing that until you find a value that makes Ping Under Load closer to the Ping Test results.
- Justin775Nov 05, 2022Aspirant
I changed it to Always and dragged the Upload slider to 90%. Seems like it got worse.