NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Netgear XR500 on Plusnet
Hello community, Please help. I've just set up my New Netgear XR500 on Plusnet. Seems to be working but cannot disable the WiFi on the Plusnet router so now have two devices giving out WiFi. Anyone...
Right. I got the TP link from argos and have set it to modem mode. Now the netgear can't get a WiFi! Says connected but no Internet. Have connected to the laptop and gone into the Duma OS to try and run the setup wizard again. Enters the pppoe username and password for my plusnet account but just keeps failing. Losing the will to live here! Help!!!
after my last comment i spotted you said cannot connect to tp link via wifi once you put it in modem only mode. You cannot, it has to be connected via ethernet to the tp link in order to get a connection and theat will allow you to get internet access via the xr500. You can then do pppoe that way through the xr500 or use the method in my last post which most users with a modem/router use! Don't want to confuse you just give you connection options as you have 2 to choose from!
- I've got it working. The second factory reset and unplugging etc seems to have worked. I went to the netgear start up menu & it still wanted ISP login & password but this time it worked.
Now have TP-link in modem mode, the two WiFi frequencies and the PlayStation is working via ethernet. Just need to sort the Duma settings now.
One thing you mentioned that I didn't do is put the address from the XR500 into the TPlink. Do I still need to do that?
Many thanks for your help & patience with me.- As TP link is in modem mode you don't need to enable DMZ on it or anything else with it.
Glad it is all working for you now and you are up and running. If you need any further help just give a shout.
- Cheers Big_Dog!
