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Forum Discussion
Grarrg
Sep 30, 2019Tutor
Netgear XR500, rebooted modem now router won't connect to internet.
Hi, First post since I have never needed one before. I have Spectrum internet. Speeds were getting sluggish so their IT had me reboot my modem, unplug it for 2 minutes. I unplugged the modem a...
FURRYe38
Sep 30, 2019Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
- Netduma-FraserOct 01, 2019NetDuma PartnerCouple of suggestions:
Reboot the router again as it may not have established a connection with the modem properly.
Go to Internet Setup and click apply or test at the bottom of the page, this may prompt it to reestablish the connection.
If neither of those work then I would suggest a factory reset.- GrarrgOct 08, 2019Tutor
After trying all of these I have had to back to the R7000.
Nothing seems to get the router connected to the modem.
I have a $400 brick. :(
- FURRYe38Oct 08, 2019Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?You paid $400 for the XR500? IT was only $300 at relase time.
Grarrg wrote:After trying all of these I have had to back to the R7000.
Nothing seems to get the router connected to the modem.
I have a $400 brick. :(