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Forum Discussion
Netgear XR500 Web interface
Hello. I have Netgear XR500. When I go to the web interface, on the page nothing is displayed (see screenshot). I tried reboot router, open in other browsers and factory reset, but didn't work. Fi...
Tried, did not help.
Thanks for confirming.
Does the interface load if you instead go to routerlogin.net in your browser?
When did this start happening? Was it completely random or did it follow any configuration changes?
Netduma-Liam wrote:Thanks for confirming.
>>Does the interface load if you instead go to routerlogin.net in your browser?
No.
>>When did this start happening? Was it completely random or did it follow any configuration changes?
There was a problem with the internet. The provider's technical support asked the user to reset the router to factory settings.
After the reset, the user could not enter the router settings. The initial web page was the same. From that moment on there was such a problem
I tried to upgrade the firmware via TFTP, it booted without error. But how to check on the router itself which one I don’t know now.
Thanks for that!
Could you try holding the reset pin on the back of the XR for thirty seconds, then allow the XR a few minutes to reset.
Then try access the interface via either routerlogin.net or 192.168.1.1 again and see if you're greeted with initial setup.
Netduma-Liam wrote:Thanks for that!
Could you try holding the reset pin on the back of the XR for thirty seconds, then allow the XR a few minutes to reset.
Then try access the interface via either routerlogin.net or 192.168.1.1 again and see if you're greeted with initial setup.
Do i need to hold it while loading?