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Forum Discussion
Netgear XR500 Web interface
Hello. I have Netgear XR500. When I go to the web interface, on the page nothing is displayed (see screenshot). I tried reboot router, open in other browsers and factory reset, but didn't work. Fi...
Netduma-Liam wrote:If that's the only device connected to the router currently then that makes sense.
>> Did you not have to go through the initial setup when you connected to your router with your phone?
Yes it is necessary, but when the page is uploaded to the web interface, the page is the same as I sent the screenshot
>> Are you now able to access the interface normally through your browser?
On the phone the same.
My apologies, I meant to advise that you download the Nighthawk App.
Could you please hold the reset pin on the back of the XR for thirty seconds, then leave it for a few minutes.
Download the Nighthawk app on your mobile device and connect to the XR this way.
You should then be able to complete the initial setup through this.
Netduma-Liam wrote:My apologies, I meant to advise that you download the Nighthawk App.
Could you please hold the reset pin on the back of the XR for thirty seconds, then leave it for a few minutes.
Download the Nighthawk app on your mobile device and connect to the XR this way.
You should then be able to complete the initial setup through this.
Thank you.
Through the application, it went out to configure the router, change the password, and the firmware was updated (updated from 2.3.2.108 to 2.3.2.114 ).
When I went to the website through my phone in the browser, all fields are not displayed (4jpg).
I entered my username and password, a page appeared with a proposal to change the password. Through laptop tried the same page.
I need to set up geo-filters. I did not see this in the application on the phone in the settings. As I understand it is configured only on the website.
Are there any other options?
So have you completed the setup now? What are you now seeing in the web browser on your laptop when you try to access the interface?
- Can you try accessing it on your laptop using the Microsoft Edge browser please and see if it loads there for you to continue?
Netduma-Liam wrote:So have you completed the setup now? What are you now seeing in the web browser on your laptop when you try to access the interface?
Sorry, now through the form I changed the password to a more complex one. Restart the browser. And I was able to access the router's web interface.
Now I rebooted the router again, everything works.
Thank you for help!
P.S. But could this be due to the fact that we set a simple password in the admin panel?
After changing the password to a more complex one, I managed to go to the admin panel- I wouldn't have thought that would be an issue no as the default password is password but glad it's all working!
Thank you.
