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Forum Discussion
-Donovan-
Jul 10, 2019Luminary
Netgear XR700 with DumaOS Lifecycle Policy
Hello Netgear, The Netgear XR700 was announced in the end of august 2018 and I'm trying to find informations regarding the Netgear XR700 with DumaOS Lifecycle Policy. I would like to know how man...
FURRYe38
Jul 10, 2019Guru - Experienced User
If it's anything like NGs R7000 series, that router model is going on 6 years old. NG is still pushing FW updates for it. However anything is possible when it comes to EOL and NG. Again, router Mfrs don't tent to mention when they will be making EOL for there products. It just happens.
- -Donovan-Jul 10, 2019Luminary
FURRYe38 wrote:If it's anything like NGs R7000 series, that router model is going on 6 years old. NG is still pushing FW updates for it. However anything is possible when it comes to EOL and NG. Again, router Mfrs don't tent to mention when they will be making EOL for there products. It just happens.
Yeah I know but I was hoping to see a "End of Life" for the hardware and a "Support End Date" for the Operating System. At least when you purchase a PC or a mobile device with a specific OS, you always know there's an expiration dates for each of their supports.
For a user, I think it's important to know when the support will end for the DumaOS like most of Operating System (Windows, MacOS, iOS, or Android) have a Support End Date for each version of their OS.
- Netduma-FraserJul 10, 2019NetDuma PartnerI think you'd be very lucky for any manufacturer to give you an end of life date, it's just not really done. In our eyes it's still very new so we're excited to see the software to progress on the router!
- -Donovan-Jul 11, 2019Luminary
We already got 2 answers from Netduma Tech Support & Customer Support but we still don't have any reply from Netgear for this topic.
Maybe Patrick C.S. Lo (Netgear CEO) or someone from the Netgear Nighthawk Pro Gaming department could answer to my question:
I would like to know how many years/ when the "Support End Date"/ version x.x.x.x until they stop releasing a Firmware DumaOS update on a Netgear XR700?
Thank you,