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Forum Discussion
FURRYe38
Jul 20, 2024Guru - Experienced User
New - XR1000v1 Firmware Version 1.0.0.74 Hot Fix Released
Security Fixes: 06/21/2024
This firmware addresses security vulnerabilities. For more information about security vulnerabilities, visit https://www.netgear.com/about/security.
NOTE: Th...
- Oct 03, 2024
After updating and reboot, screen hung on redirect. After waiting 10mins, I went to the router home address and tried to log back in. After entering user/pw, the router threw this error:
Tried just turning the router off and back on and got same result. Decided to factory reset, and I got a partial wizard that allowed me to set things up at least. Then the redirect threw this error again.
I now cannot get into the router to modify any settings, and apparently factory reset doesn't restore the firmware version. Been on hold with 24/7 support in queue for over 30 mins now. I guess at least I have internet access and the wi-fi setup worked so I have that too. But outside of that I can't set ANYTHING else. This is thoroughly disappointing!!
Edit: Confirmed I used the correct firmware for my router version. Attempted login using a private browsing window and no errors. Something changed in the firmware versions that one of my browser extensions was blocking and wouldn't open in a regular window. Am able to access all settings now. 😊
lyf4ce
Oct 03, 2024Aspirant
After updating and reboot, screen hung on redirect. After waiting 10mins, I went to the router home address and tried to log back in. After entering user/pw, the router threw this error:
Tried just turning the router off and back on and got same result. Decided to factory reset, and I got a partial wizard that allowed me to set things up at least. Then the redirect threw this error again.
I now cannot get into the router to modify any settings, and apparently factory reset doesn't restore the firmware version. Been on hold with 24/7 support in queue for over 30 mins now. I guess at least I have internet access and the wi-fi setup worked so I have that too. But outside of that I can't set ANYTHING else. This is thoroughly disappointing!!
Edit: Confirmed I used the correct firmware for my router version. Attempted login using a private browsing window and no errors. Something changed in the firmware versions that one of my browser extensions was blocking and wouldn't open in a regular window. Am able to access all settings now. 😊
Netduma-Fraser
Oct 03, 2024NetDuma Partner
Great to hear you got it sorted, thanks for posting your solution!
- FURRYe38Oct 03, 2024Guru - Experienced User
Glad you got it working. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router
Enjoy. 📡