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New - XR450/XR500 v2.3.2.56 Firmware Update Available...
New Features and Enhancements: Support France Free and Orange ISP of the IPTV configuration. Support GUI login weak password protection. Bug Fixes: Fixes security vulnerability issues. Fixes t...
Replied back here:
Jl92 wrote:
I have posted my issue in the XR500 forum. This is just a note to mention that with the v56 FW, my internet access ceased on 8/16. I had auto update set on my router. Setup with 5268 AT&T modem was working great for past two months. Not sure if my issue is coincidence but it seems suspicious to come right when the new FW came out. Ive gone through all trouble shooting in manual, factory resets, reboots. Being helped by someone in the other forum but so far no luck.
After of received a New router by processing rma with us have The same problem with vlan tag affect to quos, i install this update but not solve this problem, i lose 2 weeks without router and when have the New returned by RMA, dont work the antibuffer quos upload... I very very sad by lose time without future with that.
Has a factory reset and setup from scratch been performed after the FW update?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is "quos"? >QoS?
jordi08110 wrote:
After of received a New router by processing rma with us have The same problem with vlan tag affect to quos, i install this update but not solve this problem, i lose 2 weeks without router and when have the New returned by RMA, dont work the antibuffer quos upload... I very very sad by lose time without future with that.- Yes the qos dont work in upload with vlan tag, reset configuration before and after install update, think this update dont solve big problems... i test with various modems arcadyan livebox fibre (in mode bridge) and with Others ont (huawei hg8240h and similares, the problem not is the módem, is function of the xr500 never work with vlan tag... Lose time and money,
I would contact NG support again and let them know if your experiences with the recent FW update. If NG can't seem to fix this for you then, you might want to ask about a refund.
Good Luck.
jordi08110 wrote:
Yes the qos dont work in upload with vlan tag, reset configuration before and after install update, think this update dont solve big problems... i test with various modems arcadyan livebox fibre (in mode bridge) and with Others ont (huawei hg8240h and similares, the problem not is the módem, is function of the xr500 never work with vlan tag... Lose time and money,