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Forum Discussion
FURRYe38
Aug 16, 2019Guru - Experienced User
New - XR450/XR500 v2.3.2.56 Firmware Update Available...
New Features and Enhancements: Support France Free and Orange ISP of the IPTV configuration. Support GUI login weak password protection. Bug Fixes: Fixes security vulnerability issues. Fixes t...
- Aug 17, 2019
Replied back here:
Jl92 wrote:
I have posted my issue in the XR500 forum. This is just a note to mention that with the v56 FW, my internet access ceased on 8/16. I had auto update set on my router. Setup with 5268 AT&T modem was working great for past two months. Not sure if my issue is coincidence but it seems suspicious to come right when the new FW came out. Ive gone through all trouble shooting in manual, factory resets, reboots. Being helped by someone in the other forum but so far no luck.
FURRYe38
Aug 21, 2019Guru - Experienced User
tfbit Was a factory reset and setup from scratch performed after loading the v56 FW?
- tfbitAug 21, 2019Tutor
No, didn't do a factory reset and setup from scratch. Have about 10 IP address reservations and didn't want to mess around with getting everything going again. Doesn't seem like this would help though since the Nighthawk app shows online devices correctly. Everything looked to be operating perfectly till I noticed this, mostly cosmetic, problem. Seems more like a DumaOS glitch that takes a while to appear. As long as everything remains solidly working I can live with a tiny issue like this. I will do a complete factory reset and fresh setup when/if another firmware revision comes out.
If you could explain it I'd be interested in just where the Nighthawk app hooks into the router. Is it getting it's info from the DumaOS or the lower Firmware level?
Thanks!
- FURRYe38Aug 21, 2019Guru - Experienced User
A factory reset would be needed to confirm if the issue continues or not. Your currently the only one posting about this. It would be helpful to try this and see.
- Netduma-FraserAug 21, 2019NetDuma PartnerYou may be correct in that it's getting from lower firmware level, there definitely needs to be more synergy between the app and interface and we plan on doing that.