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Forum Discussion
Junior86
Aug 17, 2022Tutor
New firmware not available
Hi team I received an email early this morning stating there was a new firmware but nothing available after checking the nighthawk app, online and the router. Email below
plemans
Aug 17, 2022Guru - Experienced User
what firmware version are you on?
We see it a lot where a mass email is sent to regardless of your firmware version. And sometimes its sent out after the fact by a ways.
- Junior86Aug 17, 2022Tutor
I guess it is the 3.2(Without Mobile View) as seen on this page - http://support.netduma.com/support/solutions/articles/16000132677-dumaos-firmware-progress.
The email came from security@e.netgear.com. Never received anything from this address before but nothing suggests the email is a scam.
- plemansAug 17, 2022Guru - Experienced User
It should have a firmware version either in the browser or the app.
You can compare it with the official version:
https://www.netgear.com/support/product/xr1000.aspx
The most recent was released 4/5/2022
- Junior86Aug 17, 2022Tutor
Already updated to 1.0.0.64 a long time ago. So it could be a very late email to upgrade to 1.0.0.64 or it is the new firmware .