NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
New firmware not available
Hi team I received an email early this morning stating there was a new firmware but nothing available after checking the nighthawk app, online and the router. Email below
I guess it is the 3.2(Without Mobile View) as seen on this page - http://support.netduma.com/support/solutions/articles/16000132677-dumaos-firmware-progress.
The email came from security@e.netgear.com. Never received anything from this address before but nothing suggests the email is a scam.
It should have a firmware version either in the browser or the app.
You can compare it with the official version:
https://www.netgear.com/support/product/xr1000.aspx
The most recent was released 4/5/2022
Already updated to 1.0.0.64 a long time ago. So it could be a very late email to upgrade to 1.0.0.64 or it is the new firmware .
There is a new firmware coming soon, but I don't know the exact date they plan to release it.
I'm not aware of them ever sending out these emails in the past, so unless it's a new thing they're doing perhaps just delete it to be safe. If it's a scam it's pretty clever, not worth risking following any of the links in there until we know though.